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User Researcher (UX)

Ecopark, Full time

By applying to this role, you will be considered for the strategy team and will work closely with the Creative Director.

 

We are currently looking for a user researcher and strategist that wants to challenge the status quo by bringing a new way of thinking and a data-driven approach in building tech solutions on the Vietnamese market. 

In your UX role, you will be working as part of our strategy team, making sure that Ecotek is aligned with the stakeholders’ vision and that the products we built match the needs and trends in the Vietnamese market. You will be the glue that connects operations with design and tech, making sure everyone is on the same page when it comes to understanding our users. 

Our approach in building solutions is to understand the market and our users first - and then build our application based on the data we find. If this sounds interesting then we’d love to talk to you!

 

What you will do

  • Apply UX methodology and Design Thinking to our products and help shape them into something that our customers will love using.

  • Build strong empathy and advocate passionately for our end-users, ensuring that the product experience is aligned to their needs and expectations.

  • Gather and evaluate user requirements in collaboration with product managers and engineers.

  • Establish Ecotek’s product research and UX practice in pursuit of maximizing the impact, effectiveness, and ease of use of our applications.

  • Design and guide product research throughout the product life-cycle from early-stage generative research, through iterative UI testing and post-launch measurement.

  • Create user personas, customer journeys, empathy maps, and user flows based on quantitative and qualitative data gathered directly from our users.

 

Who are you

  • You have a customer advocating approach to your work and you're passionate about building products that people love.

  • You have previous experience where you’ve translated UX research into actionable insights and recommendations that have had a significant impact on the customer experience.

  • You have an understanding of UX methodology and approaches to gathering qualitative and quantitative user data.

  • You have a “can do” approach and a positive attitude to your work and you believe in creating a good working environment for everyone.

  • You have a strong sense of team spirit and strong communication skills to collaborate with various stakeholders and team members.

 

We'd love if you

  • Have UI experience or experience building testable prototypes.

  • Have experience working with Adobe XD or similar software.

  • Will challenge our assumptions about our users and drive us towards the optimal solution.

 

Perks

  • The opportunity for rapid skill progress and on the job training

  • Be part of an open culture where you can see your ideas put into action right away

  • Flexible working hours & Included transportation

  • Bonuses based on projects

  • Possibility to join our awesome co-living community

 

Full time position.

 

If your interested, apply to our CTO, Quang at quangnx@ecotekcorp.com

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